In this detailed interview, we explore his perspective on the company’s progress, the future of Bangladesh’s tourism industry, the role of political involvement, and social responsibility.

The Daily Tribunal: Where does Unique Hotel and Resorts PLC currently stand in the market?

Md. Shakawath Hossain: Unique Hotel and Resorts PLC is a leader in Bangladesh’s hospitality industry. Our properties, such as The Westin Dhaka, Sheraton Dhaka, and HANSA Premium Residence, are well-known for providing world-class services to both domestic and international visitors. Currently, we are not only focusing on luxury hotels but also creating experiences that stay in the memory of our guests. We are positioning ourselves as a premium brand that resonates globally, with future plans to expand our footprint in key tourist destinations within Bangladesh.

Our upcoming projects are focused on expanding in regions like Cox’s Bazar, Bandarban, and Sylhet, as these areas have tremendous potential for both domestic and international tourism. We are also exploring international markets to further strengthen our global presence.

The Daily Tribunal: What new initiatives are being planned for the future?

Md. Shakawath Hossain: We are committed to integrating advanced technologies into our operations. Sustainable tourism is another key area we are focusing on. For example, we are investing in solar energy and other eco-friendly technologies to minimize our carbon footprint. We also plan to develop more properties in places like Cox’s Bazar, Bandarban, and the Sundarbans to cater to the growing demand for nature-based tourism. Our goal is to elevate Bangladesh as a premium tourism destination, attracting more foreign visitors.

The Daily Tribunal: How do you incorporate political connections in your business operations?

Md. Shakawath Hossain: In Bangladesh, having a good relationship with the government is essential for any business, especially in sectors like tourism. While I am not directly involved in politics, the impact of government policies on the hospitality industry is undeniable. The government's initiatives in supporting the tourism sector—such as tax exemptions, incentives for foreign investments, and infrastructure development—have been crucial for our growth. We engage with the government when necessary to ensure that the tourism policies continue to evolve in a way that benefits the entire industry.

We also recognize that collaboration between the private sector and the government is necessary for the long-term development of the tourism sector. Political stability and sound policy frameworks are critical to fostering an environment conducive to business growth.

The Daily Tribunal: Have you ever taken a direct role in political matters?

Md. Shakawath Hossain: Although I am not directly involved in politics, I believe that businesses must maintain a constructive dialogue with the government. As an entrepreneur, I frequently provide input to policymakers, especially on issues that affect the hospitality and tourism sectors. Our company’s success is closely tied to the overall economic policies and reforms that impact the tourism industry, and I am always willing to contribute to discussions that aim to improve the sector.

The Daily Tribunal: How is Unique Hotel and Resorts PLC fulfilling its social responsibilities?

Md. Shakawath Hossain: Corporate social responsibility (CSR) is a central aspect of our business philosophy. We do not only aim to generate profit, but we also focus on creating positive impacts in the communities where we operate. We actively contribute to local job creation through training programs for young people, which enables them to build sustainable careers in the hospitality sector.

Moreover, we emphasize environmental sustainability through initiatives like solar energy usage in our hotels, reducing plastic waste, and implementing advanced waste management systems. These practices are not just limited to our properties but are also taught to our employees, encouraging them to take part in our sustainability efforts.

The Daily Tribunal: Can you provide examples of how your company has set an example in terms of environmental protection and social development?

Md. Shakawath Hossain: We’ve introduced several initiatives, such as using solar panels for energy efficiency, encouraging guests to reduce plastic usage, and setting up recycling stations at our hotels. We also conduct awareness programs for employees about sustainability practices and environmental impact. In addition, we’ve partnered with local communities to provide education and healthcare support, ensuring that our growth is aligned with the betterment of the society we operate in.

The Daily Tribunal: How do you see Bangladesh evolving on the global tourism map?

Md. Shakawath Hossain: Bangladesh has a unique blend of natural beauty, rich cultural heritage, and historical significance, making it an underappreciated gem in the global tourism sector. We are working to bring international attention to destinations like Cox’s Bazar, the Sundarbans, and Bandarban, which are already popular within Bangladesh but remain relatively unknown internationally. With the right promotional strategies, government support, and infrastructure improvements, Bangladesh can become a top tourist destination in Asia and beyond.

The Daily Tribunal: What are the prospects for Bangladesh's tourism industry over the next decade?

Md. Shakawath Hossain: I believe Bangladesh's tourism sector will experience tremendous growth over the next 10 years. With the current government’s focus on tourism infrastructure and policies aimed at promoting sustainable tourism, we are on the right path. If the government continues to invest in infrastructure, streamline regulations, and promote the country’s cultural and natural assets effectively, we will see a significant rise in international arrivals. Our goal is to attract more foreign tourists while preserving the environment and local culture.

The Daily Tribunal: What recent accomplishments are you most proud of?

Md. Shakawath Hossain: One of our major achievements has been receiving the South Asia Tourism Award 2024. Additionally, several of our properties have been internationally recognized for their exceptional service. This recognition has not only strengthened our brand but also highlighted Bangladesh’s growing potential as a luxury tourism destination. We are also working on expanding our international collaborations, which will further enhance the profile of Bangladesh’s hospitality sector.

The Daily Tribunal: Do you have any new plans for the future?

Md. Shakawath Hossain: We are planning to expand our presence in regions like Cox’s Bazar and Bandarban, where there is a lot of untapped potential for eco-tourism. We are also looking to create an incubator for young entrepreneurs in the hospitality sector, where they can come up with innovative ideas for the industry. By doing so, we hope to contribute to the growth of new talent and ideas that will shape the future of tourism in Bangladesh.

Under the leadership of Md. Shakawath Hossain, Unique Hotel and Resorts PLC has positioned itself as a frontrunner in Bangladesh’s hospitality industry. Through his visionary leadership, political insight, and dedication to sustainability, the company has set new benchmarks in the sector. Looking ahead, with continued growth and the implementation of innovative solutions, the company will undoubtedly play a pivotal role in enhancing Bangladesh’s reputation as a premier tourist destination.

Here is the full interview with The Daily Tribunal:

The Daily Tribunal: What inspired you to establish Grameen Foundation 18 years ago and how has the journey evolved over time?

Alex Counts: "The foundation of Grameen Foundation was truly a culmination of my experiences in poverty alleviation and microfinance. For a decade before its founding, I was working in this field, and my commitment deepened during my time as a Fulbright Scholar in Bangladesh. Living there, I witnessed the transformative work being done by Grameen Bank under Professor Yunus's leadership, showing me how microloans could empower people to lift themselves out of poverty. With his mentorship and a $6,000 seed grant, I began Grameen Foundation with a vision to adapt this model for communities globally. Today, it has evolved into a leading organization, but that original mission of empowering the impoverished is still our guiding force."

The Daily Tribunal: Could you share the vision and mission behind Grameen Foundation and how it aligns with your recent work in microfinance?

Alex Counts: "Our mission at Grameen Foundation has always been to alleviate poverty and empower underserved communities worldwide through tools that promote self-sufficiency. What we do aligns closely with my ongoing work in microfinance, where I strive to support scalable, grassroots approaches to lift people out of poverty. Initially inspired by the Grameen Bank model in Bangladesh, we’ve expanded into areas like health, agriculture, and financial literacy, recognizing that poverty alleviation is multi-dimensional."

The Daily Tribunal: What challenges did you encounter while building Grameen Foundation, and how did those experiences shape your approach to microfinance?

Alex Counts: "Starting Grameen Foundation was no easy task; we began with limited resources and a small network of supporters. With a $6,000 initial fund, we had to carefully build a network of people who believed in the vision of replicating Grameen Bank's success globally. Those early challenges taught me resilience and reinforced my belief that poverty alleviation requires a mix of local understanding and global vision. These experiences deeply shaped my approach to microfinance, making me value adaptive, sustainable, and patient methods that respect the unique needs of each community."

The Daily Tribunal: Your book, Small Loans Big Dream, touches on the transformative power of microloans. Could you explain how microfinance can impact lives on a personal level?

Alex Counts: "In my work, I’ve always aimed to convey that microfinance is more than just providing loans; it’s a powerful tool for empowerment. When someone receives a microloan, they’re given a way to become economically active and independent. In places like Bangladesh, and even in the U.S., small loans can enable people to start businesses, improve their homes, and support their families. I’ve seen people rise out of poverty and transform entire communities with the support of microloans. Microfinance offers a path to self-sufficiency, which can be life-changing."

The Daily Tribunal: What motivated you to write Small Loans Big Dream, and what do you hope readers will take away from it?

Alex Counts: "I was motivated to write about microfinance because I feel it’s important to communicate the real impact of this sector. There are many misconceptions, and I wanted readers to understand how a microloan can create profound, sustainable changes. Through this book, I hope readers gain insight into how tackling poverty is achievable by providing people with tools to uplift themselves. My goal is for the book to inspire a wider audience—whether policymakers, social workers, or potential donors—to see the value in supporting microfinance."

The Daily Tribunal: In your experience, what are the most significant misconceptions about microfinance, and how does your book address them?

Alex Counts: "A major misconception is that microfinance can create dependency, that it’s a form of handout that keeps people in poverty. This couldn’t be further from the truth, and I address this myth in my book. Microfinance, when done right, is about empowerment. It provides individuals with opportunities to create economic stability for them. Through the stories in my book, I’ve tried to show that microfinance fuels entrepreneurship and self-reliance, rather than dependency."

The Daily Tribunal: Could you discuss any real-life success stories from Grameen Foundation that illustrate the impact of small loans?

Alex Counts: "Over the years, Grameen Foundation has been part of countless success stories. For example, one woman used her microloan to start a small shop, which gradually expanded, allowing her to employ others in her community. Her journey exemplifies how microloans not only empower individuals but also create a ripple effect, lifting up entire communities."

The Daily Tribunal: How do you see technology influencing the future of microfinance, especially for rural and underserved communities?

Alex Counts: "Technology has the potential to extend the reach of microfinance to rural communities more effectively. With digital banking and mobile payment platforms, we’re breaking down geographical barriers that previously hindered access to financial services. I believe technology will be central in making microfinance more accessible and efficient, allowing us to better support underserved communities."

The Daily Tribunal: What advice would you give to young entrepreneurs or social workers who are looking to make an impact in microfinance or similar sectors?

Alex Counts: "One of the best pieces of advice I can offer is to find mentors. My time with Professor Yunus was instrumental; he taught me the value of empathy and resilience in poverty alleviation. Equally important understands the needs of those you want to serve. Be patient and adaptable, as each community has unique challenges. A commitment to learning and adapting is essential for meaningful work in poverty alleviation."

The Daily Tribunal: Looking forward, what are your goals for both Grameen Foundation and your personal contributions to the field of microfinance?

Alex Counts: "For Grameen Foundation, the goal is to continue expanding its reach so more people can access the resources to break free from poverty. Personally, I want to keep sharing my insights through writing. Books like Changing the World Without Losing Your Mind allow me to advocate for a balanced approach to social impact work, one that respects both the well-being of those who serve and those being served. I hope to inspire future leaders in microfinance, while helping Grameen Foundation makes a lasting difference worldwide."

Alex Counts' words reflect his unwavering commitment to alleviating poverty through sustainable solutions. Grameen Foundation continues to expand its global impact, empowering individuals and communities through microfinance and beyond.