DMCH introduces e-ticketing system for getting healthcare services from home

GOLAM RASHUL PARVEZ :

Under the patronization of the Management Information System of the Directorate General of Health Services (DGHS), Dhaka Medical College Hospital (DMCH) recently introduced an e-ticketing system for providing healthcare services to the mass people in a hassle-free and convenient manner for the first time in the country.

People can get the required healthcare services from their desirable physicians by sitting at their homes now for the introduction of e-ticketing which would help avoid patients to reduce their sufferings.

Now, patients need not wait for a long time at the hospital premises to get health care services. One can get the required services from their home by purchasing only a ticket worth Tk10.

Actually, thousands of patients from Dhaka and surrounding districts come to the outpatient department of Dhaka Medical College Hospital and they are waiting in a long line in front of the ticket counter to buy the ticket.

 This is not the end of the suffering of the patients to get their required healthcare services from physicians.

Once again a patient is being forced to wait for a long time outside of the doctor’s room to meet the specific physician.

Meanwhile, On June 19 last, the Health and Family Welfare Minister Zahid Malek inaugurated the e-ticketing system at Dhaka Medical College Hospital while Professor Dr. Abul Bashar Mohammed Khurshid Alam as the director general of the Directorate General of the Health Services (DGHS) presided over the function..

Bangladesh Awami League Presidium Member and Bangladesh Medical Association President Dr. Mostafa Jalal Mohiuddin, Swadhinata Chikitshak Parishad President Dr. Jamal Uddin Chowdhury, and Swadhinata Chikitshak Parishad Secretary General Prof. Dr. Kamrul Hasan Milon, the Director of MIS and Line Director of HIS & eHealth of DGHS Prof. Dr. MD Shahadat Hossain were also present on the occasion.

Under the facility of e-ticketing system, one can book tickets for the outer category for himself as well as family members you and your family through a mobile application.

Meanwhile, the new policy would allow a patient to select his preferable doctor (Medicine/Surgery/Gynecology and others) and the patient will have the right to fix the timing of the visit.

The DMCH authority is maintaining separate rooms and designated doctors for the patients.

One can easily pay the ticket price of Tk 10.00 using most of the online payment methods in the country.

This e-ticket system is a step towards smart health services from Digital Bangladesh to Smart Bangladesh. For the first time in the history of Bangladesh, the Management Information System (MAES) wing of the Directorate of Health is playing a role in the overall technical support and funding of this digital e-ticketing in medical services.

Meanwhile, many city dwellers have expressed their satisfaction with the Daily Tribunal in introducing such a noble and effective system to get health care services from the home by paying only Tk10. The new system is a helpful mechanism to reduce public suffering, they mentioned.