CAG inspects special service activities at CGA, CAFO offices
Comptroller and Auditor General (CAG) of Bangladesh Md Nurul Islam has inspected the ongoing “Special Service Activities” being conducted at the Office of the Controller General of Accounts (CGA) and different Chief Accounts and Finance Officers’ (CAFOs) offices across the country marking the 53rd founding anniversary of the CAG Office. The week-long special service programme is being observed from May 11 to May 19, 2026, covering seven working days.
As part of the programme, the CAG visited the CGA office along with activities being carried out by 50 CAFO offices under different ministries, divisions, departments and agencies, said a press release. Deputy Comptroller and Auditor General (Senior) Md Shariful Islam, Deputy Comptroller and Auditor General (A&R) Saifullah Sobhan were present. During the inspection, the CAG observed various citizen service initiatives, including instant support relating to salary allowances and pension services for pensioners and service recipients, life verification services and related mobile applications, settlement of General Provident Fund (GPF) issues, one-stop service centres, help desks and different automation activities.
He also exchanged views with officials and employees concerned. The CAG gave necessary directives to the CAFOs for speedy disposal of family pension and restored pension cases as well as issues relating to disabled children and their entitlements. Highlighting the government’s commitment to ensuring quick, transparent and quality public services, Md Nurul Islam said the present government is working relentlessly to make the service delivery system easier, more humane, technology-based and accountable with the goal of building a citizen-friendly administration.
He urged all concerned to work with sincerity, dedication and responsibility to ensure quality services for pensioners and all service recipients. Officials of the concerned offices briefed the CAG on the special activities being conducted during the service week. Pensioners and other service recipients also expressed satisfaction over the prompt and cordial services being provided. The special service activities are being conducted nationwide at 17 audit directorates, the CGA office, 50 CAFO offices, offices in eight divisions, 64 districts and 495 upazilas, alongside CGDF, SFC, FC offices at different cantonments, Area FC/FPO offices, ADG Finance Bangladesh Railway, FA&CAO and DFA offices in Dhaka, Chattogram and Rajshahi.
Under the programme, important services including pay fixation, pension settlement, GPF/DSPF/DSOP services, TA/DA bills, commutation bills and Net Entitlement (NE) cases are being delivered with due respect, efficiency and promptness.
